Phoenix AIMS Mobile 1.0.8

Company Background:

Phoenix Data Systems, Inc. is well-established as the sole manufacturer and developer of the AIMS Computerized Maintenance Management Software (CMMS). Originally developed in 1984 under the guidance of the Michigan Hospital Association, AIMS was shaped by contributions from thirty healthcare professionals across fourteen Michigan hospitals, showcasing a collaborative effort to address the needs of the healthcare sector.

Today, Phoenix Data Systems, Inc. holds a prominent position in the market as a leading CMMS provider, specifically serving hospitals in Clinical Engineering/Biomedical Engineering and Plant Engineering/Facilities Maintenance Departments. Their expertise in asset management, facilities, and maintenance operations distinguishes them within the healthcare industry.

Software Overview:

AIMS serves as a comprehensive Work Order Management System that efficiently tracks a wide array of work requests, ranging from Preventative Maintenance requests to repairs involving both in-house and contracted labor and materials. The software enables users to swiftly create and dispatch Work Orders while allowing technicians to apply labor, materials, and notes to each order.

This scalable application provides users with the flexibility to access their data via web browsers or mobile devices from virtually any location worldwide. AIMS is constructed with nine core components and offers thirty-two optional components and interfaces tailored to address diverse equipment maintenance challenges encountered by managers today. This modular design empowers customers to select relevant features that align with their current requirements while retaining the potential for expansion as their needs evolve.

The user base of AIMS is equally diverse, encompassing small facilities with as few as ten beds to large hospital systems exceeding ten thousand beds. Additionally, Independent Service Organizations (ISOs) rely on AIMS for servicing clinics, outpatient facilities, and specific types of hospital equipment.

Currently, AIMS supports more than 25,000 technicians across 3,000 hospitals, managing over 5 million medical devices and hospital equipment while processing more than 70,000 Work Orders daily.

AIMS Mobile Overview:

AIMS Mobile is an integrated application designed to provide technicians with real-time access to AIMS data through iPads or iPhones. Field technicians utilize this application to efficiently manage medical equipment repairs while documenting all pertinent details within Work Orders. In scenarios of limited Wi-Fi connectivity, users can operate offline without risking data loss; completed work seamlessly syncs with the AIMS database once connectivity is restored. The app also features a mapping locator that aids Work Order Dispatchers in identifying technician locations in real time, facilitating prompt assignment of urgent tasks based on proximity.

AIMS Mobile Major Features and Functions:

• Create, update, and close Work Orders in real time while in the field
• Add new equipment, modify tag numbers, and manage inventory
• Access comprehensive service history, part inventories, warranty details, and maintenance schedules
• Continue working offline if necessary; sync data when Wi-Fi is available without data loss
• Submit purchase requests directly through the application
• Leverage smartphone functionalities such as microphone use, camera integration, and GPS capabilities
• Optimize device storage usage up to its maximum capacity
• Cache offline data independently from the web browser ensuring no loss of information
• Utilize barcode scanning for streamlined creation of maintenance requests and historical lookups
• Dictate notes directly within text fields on Work Orders
• Upload asset images or documents using the built-in camera for enhanced documentation
• Receive push notifications for real-time updates regarding new Work Order assignments
• AIMS Locator Service provides GPS updates from technicians’ devices to enable effective dispatching based on location